Terms & Conditions

Last updated: July 18, 2026

Welcome to The Squiggle Elf. These Terms and Conditions govern your access to and use of our website, online store, products, and related services.

By visiting our website, placing an order, or using any part of our services, you agree to these Terms and Conditions. Please read them carefully before using the website or completing a purchase.

About Our Website

The Squiggle Elf offers children’s books and related products designed to encourage creativity, drawing, storytelling, imagination, and meaningful connection.

References to “we,” “us,” and “our” throughout these Terms refer to The Squiggle Elf. References to “you” and “your” refer to website visitors, customers, parents, guardians, educators, and other users of the website.

Eligibility

Our website, online store, contact forms, customer accounts, and email subscriptions are intended for adults.

By using our website or placing an order, you confirm that:

  • You are at least 18 years old

  • You have the legal authority to enter into a purchase agreement

  • The information you provide is accurate and complete

  • You are using the website for lawful purposes

Children should only use our products and website with the involvement and supervision of a parent, guardian, educator, or other responsible adult.

Product Information

We make reasonable efforts to provide accurate product descriptions, photographs, dimensions, features, availability, and other information.

However:

  • Product colors may appear slightly different depending on your screen or device

  • Packaging or minor design details may change without notice

  • Illustrations and product images may not always represent exact size or scale

  • Typographical errors or inaccuracies may occasionally occur

We reserve the right to correct errors, update product information, or cancel an order affected by incorrect information.

Educational and Creative Use

The Squiggle Elf is designed to support imaginative play, drawing, storytelling, and creative learning.

Our books and activities are not intended to replace professional educational, medical, developmental, psychological, or therapeutic advice.

Results may vary depending on the child, activity, environment, participation, and adult guidance.

Pricing

All prices are displayed in the currency shown on the website and are subject to change without notice.

Applicable shipping charges, taxes, duties, or other fees may be added during checkout.

Changing a product’s price will not affect an order that has already been accepted and paid for, except where an obvious pricing or technical error has occurred.

Orders

Submitting an order does not guarantee that it has been accepted.

We reserve the right to refuse, limit, or cancel an order when:

  • A product is unavailable

  • Payment cannot be authorized

  • The billing or shipping information is incomplete

  • We suspect fraud or unauthorized activity

  • An incorrect price or product description was displayed

  • The order violates these Terms and Conditions

  • We cannot deliver to the provided location

When we cancel a paid order before shipment, the applicable payment will be refunded to the original payment method.

Order Confirmation

After placing an order, you may receive an automated confirmation email.

This email confirms that we received your order request. It does not necessarily confirm that the order has been processed, accepted, or shipped.

A separate email may be sent when your order has been processed or dispatched.

Payment

Payment must be completed using one of the payment methods available during checkout.

By submitting payment information, you confirm that:

  • You are authorized to use the selected payment method

  • The billing information provided is accurate

  • You authorize the applicable charges for your order

  • You are responsible for applicable taxes, shipping costs, and fees

Payments are processed by third-party payment providers. We do not directly store your complete debit or credit card details.

Shipping and Delivery

Available shipping options, estimated delivery times, and costs will be displayed during checkout.

Delivery dates are estimates and are not guaranteed. Delays may occur because of:

  • Carrier disruptions

  • Severe weather

  • High order volumes

  • Customs processing

  • Incorrect or incomplete addresses

  • Events outside our reasonable control

You are responsible for reviewing your shipping address before completing your order.

Please refer to our Shipping & Returns Policy for additional information about processing times, delivery, damaged products, returns, and refunds.

Shipping Delays

When we cannot ship an order within the expected timeframe, we may contact you with an updated delivery estimate.

You may be offered the choice to accept the revised timeframe or cancel the unshipped order for a refund, where required by applicable law.

International Orders

International orders may be available only for selected countries or regions shown during checkout.

Customers are responsible for:

  • Customs duties

  • Import taxes

  • Local handling charges

  • Brokerage fees

  • Other charges imposed by the destination country

We are not responsible for delays caused by customs authorities or local delivery services.

Returns and Refunds

Eligible returns and refunds are handled according to our Shipping & Returns Policy.

Products must meet the return conditions stated in that policy. We may refuse a return or refund when:

  • The return period has expired

  • The item has been used or damaged after delivery

  • The product contains writing, markings, stains, or tears

  • The product was returned without authorization

  • Proof of purchase cannot be provided

  • The item was personalized, made to order, or marked as final sale

Nothing in these Terms limits any non-waivable consumer rights available under applicable law.

Damaged or Incorrect Orders

Please inspect your order after delivery.

When an item arrives damaged, defective, or different from what you ordered, contact us at contactus@squiggleelf.com within 7 days of delivery.

Please include:

  • Your name

  • Your order number

  • A description of the issue

  • Clear photographs of the item and packaging

After reviewing the information, we may offer a replacement, refund, or another appropriate solution.

Order Cancellations

To request an order cancellation, contact us as soon as possible at contactus@squiggleelf.com.

We will try to accommodate your request, but we cannot guarantee cancellation after an order has entered processing or has been shipped.

Intellectual Property

All content available through The Squiggle Elf website is owned by or licensed to us and is protected by applicable intellectual-property laws.

This content may include:

  • The Squiggle Elf name and logo

  • Book titles and characters

  • Illustrations and artwork

  • Stories and written content

  • Activity ideas and educational materials

  • Website text and graphics

  • Product photographs

  • Designs, layouts, and branding

You may not copy, reproduce, publish, distribute, sell, modify, upload, display, or commercially exploit our content without prior written permission.

Purchasing a book or product does not transfer ownership of its copyright, trademarks, artwork, characters, or other intellectual property.

Personal and Classroom Use

Books and activities purchased from The Squiggle Elf may be used for personal, family, library, or classroom activities.

Unless written permission is provided, you may not:

  • Reproduce or scan the book for distribution

  • Upload complete pages or illustrations online

  • Sell copies of our activities or content

  • Use our characters or artwork on commercial products

  • Create or distribute unauthorized digital copies

  • Present our content as your own work

Educators may share ordinary classroom experiences involving the book, provided the complete book or substantial copyrighted content is not reproduced or publicly distributed.

Customer Content

When you send us reviews, photographs, artwork, testimonials, messages, or other content, you confirm that:

  • You own the content or have permission to share it

  • The content does not violate another person’s rights

  • The content is not unlawful, harmful, misleading, or offensive

  • You have obtained appropriate parental or guardian permission before sharing content featuring a child

We will not publicly use identifiable photographs, names, or creative work featuring children without appropriate permission.

When you provide a review or testimonial, you grant us permission to display and reproduce it for reasonable promotional and business purposes unless you tell us otherwise.

Prohibited Uses

You may not use our website to:

  • Violate any applicable law or regulation

  • Submit false, misleading, or fraudulent information

  • Make unauthorized purchases

  • Interfere with website security or operation

  • Upload viruses, malicious code, or harmful material

  • Attempt to access another person’s account

  • Scrape, copy, or collect website content without permission

  • Infringe intellectual-property or privacy rights

  • Harass, threaten, or harm another person

  • Use our content or products for unlawful commercial purposes

We may restrict or terminate access when these Terms are violated.

Customer Accounts

When customer accounts are available, you are responsible for:

  • Keeping your login information confidential

  • Providing accurate account details

  • Preventing unauthorized access to your account

  • Informing us of suspected unauthorized activity

We are not responsible for losses caused by your failure to protect your account information, except where responsibility cannot legally be excluded.

Third-Party Services

Our website may use or link to third-party services, including:

  • Squarespace

  • Payment processors

  • Shipping providers

  • Email and newsletter services

  • Social-media platforms

  • Website analytics services

We do not control every third-party service and are not responsible for its independent content, availability, security, policies, or practices.

Your use of a third-party service may also be governed by that provider’s own terms and privacy policy.

Website Availability

We aim to keep our website accurate, secure, and available, but we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable because of:

  • Maintenance

  • Technical problems

  • Security updates

  • Hosting interruptions

  • Events beyond our reasonable control

We may modify, suspend, or discontinue website features without notice.

Disclaimer of Warranties

To the fullest extent permitted by law, our website and services are provided on an “as available” basis.

We do not guarantee that:

  • The website will always be uninterrupted or error-free

  • Every product will always be available

  • Website information will always be completely current

  • Use of our products will produce a specific educational or developmental result

This section does not exclude warranties or consumer protections that cannot legally be limited.

Limitation of Liability

To the fullest extent permitted by applicable law, The Squiggle Elf will not be liable for indirect, incidental, special, consequential, or punitive losses arising from:

  • Your use or inability to use the website

  • Delayed or interrupted website access

  • Third-party services

  • Unauthorized use of your account

  • Reliance on website information

  • Events outside our reasonable control

Our total liability relating to a purchased product will not exceed the amount you paid for that product, except where applicable law does not allow this limitation.

Indemnification

To the extent permitted by law, you agree to reimburse and protect The Squiggle Elf from claims, losses, liabilities, or reasonable expenses resulting from:

  • Your unlawful use of the website

  • Your violation of these Terms

  • Your infringement of another person’s rights

  • Content you submit without proper permission

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and share personal information.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

Governing Law

These Terms and Conditions are governed by the laws applicable to the location where The Squiggle Elf is legally registered, without regard to conflict-of-law principles.

Any mandatory consumer protections available in your place of residence will continue to apply where required by law.

Dispute Resolution

Before beginning formal legal proceedings, you agree to contact us and make a reasonable effort to resolve the issue directly.

Please send details of your concern to contactus@squiggleelf.com.

Nothing in this section prevents either party from exercising rights or remedies that cannot legally be restricted.

Severability

When any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to remain effective.

The invalid provision will be limited or modified only to the extent necessary to make it enforceable.

No Waiver

Our failure to enforce any provision of these Terms does not waive our right to enforce that provision later.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Shipping & Returns Policy, and any other policies displayed on the website, form the agreement between you and The Squiggle Elf regarding your use of the website and purchases.

Changes to These Terms

We may update these Terms and Conditions to reflect changes to:

  • Our website

  • Our products and services

  • Our business practices

  • Applicable laws

  • Third-party services we use

The updated version will be posted on this page with a revised Last updated date.

Your continued use of the website after an update means you accept the revised Terms, to the extent permitted by law.

Contact Us

Questions about these Terms and Conditions can be sent to:

Email: contactus@squiggleelf.com

Before publishing, confirm the business’s legal name, registered location, payment processor, available shipping regions, and dispute jurisdiction. Squarespace allows store owners to display terms of service, privacy, and return policies during checkout. For U.S. online orders, stated shipping timeframes should be supportable, and customers generally must be offered consent to a delay or a refund when an order cannot ship as promised.